TCSI offers a full range of value added products and services designed to simplify and streamline all phases of your voice and data needs. Our highly trained staff will partner with you to determine the products and services that best suit your organization as well as budgetary requirements. TCSI's networking solutions encompass:
TCSI is proud to offer Iwatsu's Omega-Voice VMI voicemail system. Omega-Voice VMI's fully digital architecture provides the presence and call processing power of a large-end system in a revolutionary package at an extremely attractive price point. It was designed to provide the ultimate in voice mail integration, ease of installation, and simplicity of programming. Learn More about Omega Voice VMI. Back to Top
In today's information age, there are a multitude of ways to communicate with your customers including voice, fax, and email. Chances are your company uses all three. As the pace of business increases so do the number of messages. The difference between business success and failure can be your ability to handle these different customer interactions well. By providing the CallXpress unified messaging platform from Captaris, TCSI can put you back in charge of your business communications. CallXpress provides access to all of your received messages--voice, fax, and email--together through either the telephone or computer. This single point of access and control increases your productivity while improving communications with both customers and co-workers whether they are in the office or on the road. Learn More.Back to Top
Can you imagine the benefits of a business solution that allows your colleagues down the hall or across the state to communicate using their telephone as seamlessly as if they resided in the very same building? Would you like your customers to reach any person in your multiple location company by dialing a single number? By offering the EnterpriseNet by Iwatsu, TCSI can provide you with a complete campus solution. EnterpriseNet effectively unifies multiple location companies through a totally transparent voice and data network.
EnterpriseNet is a feature set of Iwatsu's ECS Digital/IP Voice Communications Server that seamlessly links multiple systems across a point-to-point circuit in a fully transparent network. Because EnterpriseNet is fully transparent, employees work together more efficiently, and that relates to better customer communications and service. Learn More about Iwatsu's transparent networking.Back to Top
Remote office connectivity is one of the most valuable technologies available today. TCSI can make programming changes or perform routine maintenance to your telephone or voice mail system remotely via the internet and modem. Remote connectivity allows the technical professionals at TCSI to perform such tasks as resetting passwords, changing toll restrictions, changing ringing, and performing normal maintenance and upgrade activities from virtually anywhere. This service minimizes the resources needed on site to operate your telecommunications network.Back to Top
To facilitate your document delivery needs, TCSI offers the Captaris RightFax line of products. By combining fax, email and Internet technologies, RightFax provides a one-stop, full service e-document delivery solution that gives companies the freedom and control to tailor a document delivery environment to fit the growing and changing needs of their business. Both inbound and outbound documents are delivered directly to the desktop thereby increasing efficiency and functionality. With a range of on-premise and outsourced e-document delivery options, RightFax is uniquely positioned as the single source for all your e-document delivery needs. Learn More about Captaris RightFax.Back to Top
In the increasingly fast paced business environment, it is imperative to maintain communication with both customers and colleagues even if you have stepped away from your desk or workstation. TCSI is proud to offer Iwatsu's Omegatrek wireless solution. The Omegatrek system is built on cellular technology allowing for multiple wireless bases to accommodate any size office. The Omegatrek provides uninterrupted service when moving from one wireless base to another, giving your employees the freedom of continuous service and mobility even in the largest space. Learn more about Iwatsu's Wireless Solutions.Back to Top
Voice over IP (VoIP) is a powerful technology that allows voice transmission using data equipment and data networks resulting in tremendous cost reductions. TCSI now offers VoIP capabilities via Iwatsu's Enterprise CS with QuadFusion Technology. QuadFusion TM Technology allows the end user the flexibility and power to choose the application most suited for their business whether it is traditional TDM protocols or VoIP technology. This system is the only single box solution in the industry that merges four disparate technologies, creating a true multimedia gateway. The ability to use SIP, H.323 VoIP and TDM protocols is only made possible by QuadFusion TM Technology. Find additional information on Iwatsu's VoIP Solutions.Back to Top
TCSI can design, install, and manage your local area network. Whether you are creating a LAN from the ground up or are looking for the maintenance or upgrade of your existing infrastructure, our network engineers' multi-platform knowledge will provide for all your technical needs.
TCSI is a complete solution provider for your LAN, WAN, and telecommunication environments, start to finish, from hardware and software to all your wiring, telephone, network and workstation security needs.Back to Top
Security of your corporate data should be an important part of your LAN/WAN infrastructure, design, and maintenance. Routers, firewalls, user rights, and security all play an important part in protecting data from peering eyes. TCSI has the expertise and technical staff to help you find a solution that will meet your security needs and be a cost effective solution for your organization.
Workstations have the greatest exposure to the outside world. Users consistently expose their workstations to potential viruses from email, web surfing, floppy/zip disks, and other external media. Virus protection software plays a critical role in the detection and the removal of these viruses before they can attach your corporate data and equipment and disrupt your productivity. TCSI can provide implementation and maintenance solutions for the protection of as few as one or two computers or for an enterprise roll-out solution. This service along with other LAN/WAN security solutions will ensure a high level of security against computer viruses and outside attackers.Back to Top
Backup and recovery are the most important practices that are overlooked when installing and maintaining a network or stand-alone environment. A solid backup solution is imperative for the protection of your data assets. Let TCSI help you design and implement a strategy that will provide your organization with a cost effective data backup solution that gives you the security and protection to fit your needs.
TCSI can accommodate multiple wiring needs for today's complex business environment. Whether it's a new facility or upgrading an existing office, our expert staff can design, install, and service all your voice, data, and fiber cabling including: